UassistME Blog | BPO Insights & Useful Resources

Top 5 tips to make the most out of hiring

Written by UAMTeam | Apr 20, 2018 11:59:41 PM

It’s very likely that you have heard about Virtual Assistants before and it’s also very likely that you still don’t know what they do or the benefits they can offer to your business. We will take it upon ourselves to explain what a Virtual Assistant is and how you can make the most out of hiring one.

In a few words, a Virtual Assistant offers the same services an administrative assistant on-site can offer and it differs from them in the sense that the service is provided remotely using the latest technological tools available. They can’t run errands in your vicinity for you but they can do pretty much everything else. A Virtual Assistant will provide support – just like an on-site resource – and will allow you to invest your time in the more essential activities to grow your business.

If in the past you have considered hiring a Virtual Assistant but are not sure how they can help you, we present you 5 tips to make the most out of hiring a Virtual Assistant.

1. Delegate Administrative Tasks

Replying to emails, getting in contact with your clients or scheduling meetings are some activities that are very time consuming especially if you have more emails and clients that you can handle. Here is precisely where a Virtual Assistant can be useful and prevent your emails or calls from piling up.  With a few basic instructions and guidance from you, a Virtual Assistant can contact your clients and answer your emails on your behalf with personalized replies that will give you enough time to focus on activities that actually require your presence and supervision.

2. Creating content

If you think creating creative content for your website is not one of your strengths, a Virtual Assistant can do it for you. You can hire a Virtual Assistant that specializes in content creation and update your website with articles, a Q&A section and information that is interesting and appealing to your potential clients.

3. Online research

When research is needed not everyone has enough time to go through endless articles and sites to actually find useful information. You can use a virtual assistant to do the research for you and conduct investigations, create reports and collect and analyze data.

4. Social Networking

Communicating with your clients is very important and nowadays with all the social media sites, apps and channels people are able to reach you, it’s nearly impossible to keep up and reply to everyone. A Virtual Assistant can help you staying in touch with your clients by keeping them informed of any news through your social media feeds, replying to their comments or questions on your publications and can also help you get more clients with creative posts and social media campaigns.

5. Customer relations

Growing your business is intrinsically related with providing good customer service. You need to pay attention to your client’s necessities, their complaints and general feedback but as a business owner there are not enough hours in the day to do customer service and also take care of the financial and strategic demands of the company. A Virtual Assistant is a great idea. You can find a virtual assistant service that can answer your calls through the day, reply to your emails and nurture your clients so they remain loyal to your business and refer their friends and family.

This is a trend worth trying, hire a virtual assistant now and enjoy the benefits they can bring.