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Virtual Assistant Myths, Debunked

iStock_000090747583_Small.jpgWe’ve all done it - scoured the internet or our friend groups for information prior to a purchase. Word of mouth, as it’s called, is one of the most trusted sources of information because we fully trust our friends’ input. We even tend to trust strangers on the internet reviewing a product more than claims from a company themselves.

But with all this information out there, how do you decipher fact from fiction? Today, we’re going to uncover some of the most common myths about virtual assistants we’ve heard over the years and provide you with the truth for each.

Myth #1: Only big, fancy organizations need virtual assistants

Back in the old days, the only firms that had enough work to delegate and enough money to afford virtual assistants were either enterprise-sized or monopoly companies. Not anymore. Due to the increased availability of virtual assistants, the rise of speciality assistants for a variety for coverage areas, and the increased habit of professional multitasking, the need for a virtual assistant now spans practically every company, no matter the size or the industry.

Myth #2: Virtual assistant services are extremely expensive

While this depends on your definition of expensive, when compared to the annual salary of a full-time employee, a virtual assistant is extremely cost-effective. They are typically paid hourly and don’t work 40-hour weeks for one client (meaning you don’t have to pay them a full-time employee’s salary). You also can forgo the costs of purchasing office equipment such as laptops or phones for them, and you are also not responsible for their benefits packages.

Myth #3: Delegation and training a virtual assistant takes too long

Just like with any other employee, the higher quality and the more intelligent the virtual assistant, the less time it will take for them to catch on to your processes. Make sure that the virtual assistant you hire is fully vetted by their company and has a good track record of success. If they’ve been successful in the past, they’ll be successful with you. Additionally, delegating tasks to them is not as time-consuming as it sounds at first. Once you know what you’re good at, delegating is the easy part. See here for more tips on effective delegation!

Myth #4: You can only delegate simple or administrative tasks to virtual assistants

Absolutely false! While there are still a large number of virtual assistants who handle executive assistant or administrative duties, there is a recent rise in the number of virtual assistants who handle other tasks as well. Nowadays, you can hire a virtual assistant to help out in your finance department, marketing services, or even graphic design help. Virtual assistants today are more akin to freelancers than they’ve ever been before. Curious about the types of tasks you can delegate in these areas? See here.

Myth #5: Virtual assistants can’t be trusted with confidential information

Just as you wouldn’t give a new employee the business credit card number on their first day, you’ll also have to build up trust with your virtual assistant. This may seem daunting since you don’t have their physical presence in your office, but never fear - there are a lot of steps you can take to feel more secure until you’ve built a trusting relationship with your virtual assistant. If your assistant is going to be in charge of sensitive information, such as payroll, or have access to documents containing social security numbers, for example, you can have them sign a nondisclosure agreement (NDA) upon hire. In sharing passwords, applications like LastPass or OnePass allow for secure transfers of information so use these for peace of mind.

As with anything else there are always some false truths out there surrounding virtual assistants. But just remember - virtual assistants can be inexpensive, utilized by a variety of organizations, trusted with information, given a variety of tasks, and be brought up to speed and managed quickly.

What other myths do you believe about virtual assistants? Our eBook can help debunk some of those as well. Check it out below and let us know what else you learn!

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