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Customer Service

Our customer experience professionals will provide world class service to your clients, because we understand that every interaction matters.

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Outsourcing Customer Service


The best way for a business to grow is to provide an excellent impression with current and potential clients. We’ll take care of making your clients happy they chose you over your competitors and we’ll focus on providing them with an amazing experience - while safeguarding your company policies and procedures.

What can we do for you?

Here are some of the tasks that our clients trust us to handle on a daily basis.

Excellent Communication Skills

All of our customer service professionals have years of experience working in different kinds of industries. Their focus is always to communicate with clients in the most efficient and positive way.

Direct and Indirect Support

A customer service professional that can take inbound or outbound interactions with your clients and most importantly, solve issues and provide solutions that make customers happy either client-facing or through other non-client-facing channels such as Live Chat or E-mail.

Managing Your CRM with Experience and Ease

Our network of talent includes agents with years of experience managing HubSpot, SalesForce, and other CRM tools to ensure that progress is being made and that KIP’s are being met.

Proactively Following Up with Clients

Going the extra mile is the UAM standard. Your customer service representatives will proactively look for ways to elevate your business, one customer interaction at a time. This includes taking feedback from customers and following up on solutions offered.

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Other Administrative Solutions

Executive
Assistant
Real Estate
Specialist
Bookkeeping/
Accounting
Project
Manager
Operations
Manager
Sales & Lead
Generation

Why Outsource with Uassist.ME?


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Quote

The customer satisfaction rate is 97% thanks to the support provided by Uassist.ME. They’ve answered almost 44,000 tickets in their four-year engagement. The team has a strong work ethic and a personality that fits with the easy-going support style needed for the company.

Quote

Customer Success Manager
Startup E-Commerce Company

Hire your own world-class bilingual Customer Service rep now.