Since our beginnings in 2009, we have evolved into a BPO with specialized services for clients across the globe. Discover our journey, our expertise, and the people that make UAM the company it is today.
UAM began operations in 2009 as a small business with only four employees. Now, we are a BPO with specialized services for worldwide clients. From web development to customer service, from accounting to graphic design. UAM allows you to develop your skills and attain real professional experience.
With offices in Miami, FL, and El Salvador, our award-winning staff is fully bilingual (English/Spanish) and with backgrounds in business, marketing, customer service, finance, design & development, lead generation, and sales.
At Uassist.ME, we believe business success should never come at the expense of integrity. That’s why we’ve built our business around an ethical outsourcing model grounded in transparency, fair labor practices, and a long-term mindset.
From day one, we’ve fostered an inclusive, equitable culture where over 55% of our leadership roles are held by women. Our teams are not just supported—they’re empowered to thrive.
Ethical leadership is in our DNA, and our partnerships are built on trust, responsibility, and mutual success. We’re proud to lead with purpose and create positive impact—not only for our clients, but for every community we touch.
Diego de Sola
Chairman
Alfredo Atanacio
Co-Founder
Rodolfo Schildknecht
Co-Founder
Carlos Garzona
Chief Operating Officer
María Hernández
Head Of Operations
April Paz
Back-End Services Manager
Benjamín García
Front-End Services Manager
Walter Castillo
Creative Services Manager
Raquel Mancía
Project Manager
Oscar Murillo
Finance Controller
Matt Sanders
Business Development Director
Jackie Vicente
Business Development Manager
We started this company because we’re passionate about showing the world the talent and professionalism of our people [Salvadorans] while driving economic opportunity and growth in our country.”