Our live chat outsourcing service allows your business to provide real-time support to your customers, improving their satisfaction and loyalty. Plus, with our team handling the live chat support, you and your internal resources can focus on other important tasks.
But what happens when a live chatbot can no longer assist a customer? That's where our team of human agents comes in. With the ability to understand and address more complex issues, our agents are ready to step in and provide the support your customers need.
Don't let poor customer support hold your business back. Choose UAM's Live Chat Outsourcing services and see the difference for yourself. Contact us today to learn more.
Customer service: Live chat outsourcing can handle customer inquiries and complaints, helping to resolve issues and improve customer satisfaction.
Sales support: Live chat agents can assist with sales inquiries, provide information on products and services and help customers make informed purchasing decisions.
Technical support: Live chat outsourcing can provide customer technical support, troubleshoot issues, and solve problems.
Order processing: Live chat agents can handle order processing, including taking orders, answering questions about products and pricing, and updating customers on the status of their orders.
Lead generation: Live chat outsourcing can help businesses generate leads by engaging with website visitors and providing information about products and services.
Social media management: Live chat agents can assist with managing social media accounts, responding to comments and messages, and engaging with followers.
Account management: Live chat outsourcing can handle account management tasks, such as updating account information and addressing billing issues.
Product and service information: Live chat agents can provide information on products and services, including descriptions, pricing, and availability.
Appointment scheduling: Live chat outsourcing can handle appointment scheduling, helping customers schedule appointments and providing reminders.
Follow-up support: Live chat agents can provide follow-up support to customers, answering additional questions and assisting with ongoing issues.
