With our team of highly skilled and experienced professionals, we can help take your business to the next level by handling a wide range of tasks and processes for you.
Transform your customer experience with our empathetic, skilled CSAT specialists. We excel in de-escalating situations and managing call center workflows to ensure customer satisfaction.
Optimize your business operations with our dedicated back-office team. Proficient in various software applications and diverse operational procedures, we efficiently handle a wide range of tasks.
Boost your sales process with our strategic expertise. We integrate best practices to enhance lead generation, appointment setting, and closing rates.
Resolve tech issues efficiently with our one-call resolution approach. Our tech support experts are adept at managing and resolving tickets, ensuring smooth operations.
Support your accounts receivable processes with our meticulous approach to billing and collections. We help maintain healthy cash flow and accurate financial records.
A HealthCare company trusted us to take over three major pipelines of their business. In charge of making outbound calls to Home Health Aides to schedule appointments and visits. We also handle all paperwork, check attendance records, and follow up on billing & customer satisfaction. Our team sells their certification product for the east coast with expansion already planned.
Annual Savings in operational costs
85% CSAT rating with single-touch resolution
37% Increase in first contact resolution
Reduce Claims Denial Rate to 2%
0 Missed Filling Deadlines
98% of Net Collections Rate
$337,920 of sales last year
125 Outbound calls per day