No. Your monthly fee covers the employee’s salary, benefits, vacation time, bonuses, office space and equipment. It includes scanning, emailing, data input, etc.

Yes, absolutely. We have an Americanized culture and are 100% familiar with U.S. Culture. Additionally, most of our staff have either studied or lived in the U.S.

Our executives have neutral English accents. You can check one of our voice samples below.

Yes and no. You will always be in touch with the same person. However, we will be assigning a backup (no extra cost) when your assistant goes on a medical leave or simply needs time off.

Additionally, if you require assistance in various areas, we will assign a dedicated point of contact (POC) who will coordinate with different assistants based on the level of support you need.

When you sign up, you will be asked what skills your team requires. This way, we can find an excellent match for your business. They also have neutral English accents and backgrounds in various areas like sales, marketing, social media, and many others.

Any way you like it. We are used to coordinating with our clients by phone, email, and messaging platforms (skype, slack, telegram).

If you have a team, you will have a POC that will adapt to your communication style.

Yes! You can check clients' reviews in Clutch. We have also been featured in Inc 500 twice and listed as one of the best virtual assistant companies in 2023 according to Forbes Advisor. 

Your dedicated staff will have studied at university in different backgrounds like marketing, finance, business, public relations, programming, design, and many others.

Yes! You just need to let us know in advance so we can recruit, train, and onboard them to your team on time.

No. Your monthly fee covers scanning, emailing, data input, unlimited calls throughout the U.S. and Canada, and all the infrastructure required to run your operation.

Each staff member is carefully screened and must pass a background check.

Our non-disclosure agreement assures you that we will not share any information with anyone outside our company.

No one outside our office can access your information (files, documents, emails, contacts, etc.). We use security software to prevent spyware or computer viruses.

Any printed materials are shredded before being sent for recycling.

We also suggest sharing passwords with our assistants through programs like LastPass for extra security.

Our staff is located in El Salvador, Central America. Our hours of operation are 9 am to 6 pm EST.