Choosing the right virtual company for your business makes you experience increased business growth, greater productivity, and efficiency. All too often, a company's advertisement may look all too convincing, but if you do not take the time to do thorough homework, you may end up with the wrong team.
Here is how to choose the best virtual assistant company for your needs:
1. Outsource to a Country Nearby
It is better for multiple reasons to outsource work to a company based in a nearby country. Several factors make it a successful deal, such as the same time zone, bilingual services, and living under the same cultural nuances.
Although remote work does not require spending time near your team members, you can develop a better understanding and work relations if you share a similar culture. Sharing the same time zone would mean you would have the same working hours and communication will be easier. It can also be cost-effective when you occasionally meet up for important meetings, as you would not have to spend too much on traveling.
All these elements combine to increase productivity and make better usage of time.
2. No Contracts
If yours is particularly a small business, you must look for virtual assistant companies that do not tie you with annual bonds and contracts to pay. Many virtual assistant companies demand these as security against early cancellations. This could prove burdening financially for you, especially when you take into account the wages you will have to pay per hour for the number of assistants that will come under your employ.
Good virtual assistant companies help business owners, entrepreneurs, etc. save money and time. They are thorough and transparent in their dealings and do not bind their clients with unnecessary contracts.
3. Flexible and Scalable Service
You must ensure that the virtual assistant company operates on scalability and flexibility rules at the time of negotiations. This means they must have virtual assistants ready to roll their sleeves and dig into your projects while ensuring maximum profitability.
Flexible companies do not leave any need for you to further hire separate assistants for website management, customer support, online marketing, social media maintenance, CRM management, lead generation, and so on because they will have trained assistants ready to take on all these tasks for you.
Your virtual assistant company must also be flexible enough to scale up or scale down as per your business's needs. They should not be the sort who would kick up trouble when you want to reduce the number of assistants working on your projects or increase when needed.
4. Pre-Trained Staff
You must remember the important reasons for outsourcing in the first place: to save yourself time to devote to other business needs. Therefore, it is imperative to seek a VA company with pre-trained staff who can get to work as soon as you hire them.
Contracting with a company where you have to invest precious time into training the staff first would not be beneficial for your company. You would deprive yourself of the efficiency and expertise of the pre-trained staff.
When we talk about pre-trained staff, we refer to VA’s who already know how to use the tools you’re using and that have past experience doing the tasks that you will require them to do.
5. Company Should Have At Least 10 Years of Experience
If you do not wish to make your business vulnerable to fraudulent companies and scammers out there, you must look for authentic companies. You must only strike a deal with a company that has a solid database and at least ten years of prior experience.
The most reputable and most trusted companies provide every information you seek, present case studies you ask for, have a public profile and standing, and a transparent model of operations. Only when you find a company that can satisfy all these scores must you sign a deal with them.
This is the era of remote working where virtual assistants are the backbone of your business. The current global changes demand that you have a remote working model if you wish to keep your business afloat. Therefore, it is crucial to find a virtual assistant company that is reliable, experienced, and authentic, but would also have competent and experienced individuals ready to take on all your projects.