Careers

Work that supports people. A team that supports you.

At Uassist.ME, you’ll find more than a job, you’ll find growth, stability, and a team that feels like home.

Three women collaborating and smiling while working on a laptop at a desk.
Our culture

A Workplace Built on Belonging

At Uassist.ME, culture isn’t just a buzzword, it’s how we simplify work, grow, and support each other every day. We bring people together across teams and backgrounds, creating an environment where collaboration, respect, and shared success thrive.

Office environment with diverse employees working at cubicles, some wearing headsets, and a man in a pink shirt assisting a colleague.
internal values

Our Success Habits

Iterate Smart

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Focus on what moves the needle. Use data to improve, simplify, and prioritize what matters most. Track impact, suggest smarter ways to work, and stay outcome-driven.

Expect the best, Stay humble

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Trust your teammates and put the team first. Assume good intent, welcome feedback, and collaborate without ego. Success comes from working with each other, not just beside each other.

Own it, Act fast

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Take responsibility and keep things moving. Don’t wait—solve problems, speak up, and deliver on your word. Proactive ownership builds trust and drives results.

Ask first, Align fast

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Don’t assume—clarify and connect. When things are unclear, ask. When things drift off-track, realign. Clear communication avoids confusion and keeps everyone focused on the same goal.

Inside Uassist.ME

Our Team, in Numbers

250
+
Teammates
55
%+
Female Leaders
1.2
%
Monthly Attrition Rate
15
%
Promotion Rate in 2024
3
yrs
Avg. Employment Tenure
Employee Experience

Why You’ll Love Working Here

From career growth to wellness and flexibility, we make sure our people have what they need to thrive inside and outside of work.

Mentorship that Matters

Our mentorship program is designed to meet you where you are. Whether you’re just starting out or eyeing your next promotion, you’ll have personalized support to guide your path.

Keep Learning

At Uassist.ME training is built into your role. From English lessons to continuous training through our in-house quality and professional development academy, you’ll always have opportunities to grow your skills and advance your career.

Leadership Tracks

We prepare future leaders through structured programs that build management skills and confidence. From team-building to decision-making, you’ll be ready to step into leadership when the time is right.

A Place to Belong and Grow

With an average tenure of 3+ years and one of the lowest attrition rates in the industry, our culture makes employees want to stay and grow with us.

Work With the Best

We hire intentionally, ensuring every new teammate is both skilled and values-driven. The result: colleagues who push you to grow and who you’ll actually enjoy working with.

Connection Built In

Even in a hybrid environment, we keep a strong sense of community. From daily collaboration to social events, our culture is built on connection and teamwork.

Benefits from Day One

From your first day, you’re covered with life insurance, and after your first year, you’ll receive health coverage. These benefits are designed to give you and your family peace of mind.

On-Site Care

You’ll have access to on-site professionals like a dentist and nutritionist, plus a wellness program that prioritizes mental health and balance.

Family Support

Through CAPI daycare access, we help make it easier for working parents to balance career and family.

Flexible Hours

Our hybrid model, paired with a “Work From Anywhere” policy, gives you the flexibility to do your best work. Because we know life doesn’t always fit neatly into a 9–5.

Time to Recharge

 All employees receive 15 days of vacation each year, with the option to split them. We also observe U.S. federal holidays, ensuring you have space to rest and recharge.

Life's Milestones

We go beyond legal requirements with paid leave for marriage, paternity, bereavement, and full maternity coverage. When big moments happen, we want you fully supported.

Everyday Extras

Free on-site parking and everyday perks help take stress out of the little things, so you can focus on your work and your life.

Perks

We partner with 15+ local businesses — from gyms and salons to restaurants and cafes — to bring you exclusive discounts and wellness perks you’ll love.

Team Spirit

We believe work should be rewarding in more ways than one. From team events to surprise treats, we add small touches that keep work fun and connected.

Employee Testimonials

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5.0

At Uassist.ME, what truly stands out is how we’re encouraged to be ourselves, to grow, take initiative, and stay authentic with our clients. I’ve developed professionally in ways I never imagined, but what I value most is being seen not just as another employee, but as a trusted professional whose ideas matter. My proudest moment was being promoted twice by my client based on performance. They recognized my potential and guided my career path, something I had never experienced before. Here, people genuinely care, and effort never goes unnoticed.

René Tino
Virtual Assistant
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5.0

Working at Uassist.ME has been one of the best experiences I’ve ever had. From day one, I felt it wasn’t just another job, it was joining a place where people genuinely care and make you feel part of something bigger. What I love most is the trust and freedom we’re given to be ourselves and grow at our own pace, always with someone ready to guide and support us along the way. I’ve had the chance to work with incredible clients who challenge and inspire me, making every project worth it. Each experience hastaught me something new and motivates me to keep giving my best. The culture here is authentic, positive, and close-knit, it truly makes you enjoy what you do every day.

Francisco Olivares
Virtual Assistant
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5.0

Working at Uassist.ME has been an incredibly rewarding experience. I’ve found stability, continuous growth, and the trust to take on new challenges. What I value most is how the company invests in our development and empowers us to succeed. I started with no managerial experience, and today I lead confidently thanks to the guidance and support I’ve received. The culture here is collaborative and people-centered, every challenge becomes an opportunity to learn and grow.

William Urrutia
Team Lead
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5.0

What makes Uassist.ME stand out is the genuine flexibility it offers to maintain a healthy work-life balance. I feel supported knowing that if something unexpected comes up, I can work from home and still be there for my family. The culture here is built on teamwork and trust, which makes every day more enjoyable and productive. On top of that, the benefits and activities we get to share with our families; show how much the company truly cares about our well-being.

Katya Molina
HR Business Partner
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5.0

What makes Uassist.ME truly stand out is the trust and creative freedom it gives me to excel as a marketing professional. From the very beginning, I’ve had access to the tools, guidance, and support needed to perform at my best. That confidence motivates me to deliver meaningful results for my clients. One of the most fulfilling experiences has been working with Barri and DolEx, where I’ve implemented digital marketing strategies that directly impact their communities. Knowing that my work contributes to their growth and that it’s made possible through Uassist.ME’s support, drives me to keep raising the bar every day.

Jeremy Pasparico
Virtual Assistant
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5.0

My journey at Uassist.ME has been marked by continuous professional and personal growth. I’ve had the privilege of working alongside inspiring colleagues and leaders who’ve guided and supported me every step of the way. Here, I’ve been able to grow without losing sight of my values and principles. One of my most meaningful experiences has been with a client who treated me as part of their own family, a partnership that’s taught me the true value of collaboration and trust.

Mayra Montoya
Team Lead
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5.0

What I love most about Uassist.ME is the flexibility; it’s one of the biggest differences compared to other places I’ve worked. Having the freedom to manage my time has made a huge impact on my work-life balance and overall happiness. There’s real trust here, which allows me to stay productive while also taking care of myself outside of work. The culture is equally special; supportive, positive, and filled with people who are both professional and genuinely kind. It’s a team that wants you to grow, not just get the job done. That mix of freedom, respect, and collaboration is what keeps me motivated every day.

Angel Guinea
Customer Service Agent
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5.0

What makes Uassist.ME such a great place to work is the energy: positive, people-focused, and full of teamwork. Everyone’s aligned, supportive, and genuinely cares, creating an environment where collaboration and empathy thrive. The flexible work options and strong benefits, like comprehensive health coverage, make a real difference, while monthly celebrations and a fun atmosphere keep things vibrant. What truly stands out is the team’s commitment and proactive spirit, everyone’s motivated, optimistic, and always looking for ways to grow. It’s a place where you feel valued, supported, and inspired to give your best every day

Allison Colocho Chicase
Customer Service Agent

Open positions

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