Compassionate support for patients and providers.
From scheduling and billing to patient engagement and compliance, we deliver reliable support that helps healthcare organizations focus on care.
Smarter Support for Patients and Providers
From front desk coordination to billing, credentialing, and compliance, we deliver the back-office and patient-facing support healthcare organizations rely on.
Keep Patients Connected and On Schedule
Bilingual support teams handle outreach and reminders so your staff can focus on care.
Appointment Reminders
We make proactive outbound calls and send timely reminders to reduce no-shows, improve attendance, and keep patients consistently engaged with your practice.
Patient Intake
Our team manages pre-visit coordination and follow-ups so every appointment runs smoothly, saving staff time and improving the patient experience.
Bilingual Support
English- and Spanish-speaking agents ensure every patient receives clear communication and care coordination, no matter their language preference.
Accurate and Streamlined Billing
We reduce administrative strain with expert insurance, billing, and credentialing support.
Insurance Verification
We confirm patient coverage and eligibility before appointments, minimizing denials and ensuring smooth billing from the start.
Claims Processing
Our billing specialists manage accurate, timely submissions to reduce rejections and speed up reimbursements for your practice.
Provider Credentialing
We handle CAQH, Medallion, and other credentialing systems to keep providers fully compliant and authorized to deliver care without delays.
Free Up Staff Time
Our support teams handle scheduling, reporting, and day-to-day coordination.
Calendar & Meetings
We manage calendars, schedule appointments, and coordinate logistics so your staff can stay organized and focus on patient care.
Reporting Support
Our team builds and maintains internal reports, dashboards, and surveys that keep operations transparent and decision-making efficient.
Paperwork Handling
From document preparation to reporting, we manage the details that slow teams down, helping your practice stay compliant and productive.
Boost Your Online Presence
From SEO to analytics, we help you stay visible, consistent, and connected with your audience.
Local SEO
We optimize your listings, directories, and updates to improve local search rankings and make your practice easier for patients to find.
Analytics Tracking
Track key performance metrics across campaigns and channels, using data insights to refine strategy and strengthen patient engagement.
Digital Engagement
We support CRM cleanup, email updates, and social coordination to ensure consistent communication and a stronger patient connection.
Keep Departments Aligned
We support finance, strategy, and other teams with admin and reporting tasks.
Contract Execution
We manage documentation, signatures, and compliance steps to ensure contracts are completed accurately and securely across all departments.
Finance Support
Our team coordinates billing, expense tracking, and reporting to keep financial data organized and accessible for smooth internal operations.
Cross-Departmental Coordination
We bridge communication between teams, aligning priorities and workflows to improve visibility, accountability, and efficiency.
Success Stories
See how leading brands optimize resources, scaled faster, and delivered better customer experiences with Uassist.ME.
The Uassist.ME Edge
Compliance, compassion, and efficiency built into every interaction.
We safeguard patient data with strict HIPAA adherence and secure workflows, so you never have to question compliance.
English and Spanish agents provide accessible, culturally aware support that helps you serve more patients effectively.
From insurance verification to medical coding and EHR updates, our teams bring the precision healthcare requires.
Flexible staffing models let you ramp services up or down — from seasonal spikes in patient volume to long-term growth.
The Team Behind the Numbers
From around-the-clock support to near-perfect uptime and industry-leading CSAT, we deliver results you can count on.
