Smarter support for seamless retail operations.
From customer care to inventory and bookkeeping, Uassist.ME helps retailers streamline workflows, optimize resources, and scale without missing a beat.
Streamlined Support Across Your Retail Operations
From front-line customer care to back-office accuracy, Uassist.ME keeps your retail business running smoothly, scaling with you at every stage.
Better Service, Lower Attrition
Stabilize your support team and elevate the customer experience.
Reduce Churn
We cut attrition by 15% and boost attendance by 10% with smarter hiring and training, helping stabilize teams and deliver consistent customer experiences that build loyalty.
Improve Accountability
Real-time performance monitoring and one-on-one coaching help reduce handling times and keep service aligned with your in-house standards.
Actionable Insights
Access “Insights as a Service” to track sentiment, identify service gaps, and make data-driven improvements that elevate performance and efficiency.
Stay Stocked & Efficient
From supplier coordination to website updates, we keep your shelves full and your customers informed.
Product Ordering
We coordinate with suppliers, manage invoicing, and track shipments to ensure stock arrives on time and your customers never face empty shelves.
Stock Tracking
Our team monitors inventory levels in real time and updates listings across all platforms, preventing overselling and keeping data accurate.
Smart Replenishment
We send proactive alerts and handle reorders before supplies run low, helping you maintain sales momentum and avoid costly stockouts.
Accurate and Efficient Order Processing
End-to-end order management that keeps revenue flowing and customers happy.
Order Entry & Processing
We compile orders, process payments, and maintain accurate records so every transaction moves smoothly from checkout to fulfillment.
Invoice Management
Our team manages invoice creation and delivery, ensuring vendors and customers receive timely, accurate billing that keeps cash flow steady.
Shipping Coordination
We align order data with shipping providers for real-time updates and seamless delivery tracking, reducing errors and improving customer satisfaction.
Secure and Accessible Data Management
Digitize, clean, and protect your retail data across platforms.
Data Digitization
We convert invoices, receipts, and records into searchable digital formats, giving your team faster access to accurate retail data across all systems.
Data Quality
Our specialists clean, validate, and standardize data to remove duplicates and errors, keeping your reporting consistent and reliable.
Data Security
All sensitive information is encrypted and transferred through secure systems, ensuring compliance and protecting your business from risk.
Financial Clarity at Every Level
Accurate bookkeeping to support growth and compliance.
Daily Transactions
We record and categorize all incoming and outgoing financial data in real time, giving you accurate visibility into cash flow and daily performance.
Accounts Payable/Receivable
Our team manages invoicing, batching, and payment schedules to maintain organized records and healthy financial operations.
Bank Reconciliation
We perform weekly and monthly account reconciliations to ensure accuracy, flag discrepancies early, and support compliance reporting.
Success Stories
See how leading brands optimize resources, scaled faster, and delivered better customer experiences with Uassist.ME.
The Uassist.ME Edge
Driving retail growth with smarter support, secure operations, and seamless integrations.
Whether it’s Salesforce, Zendesk, Shopify, or your own custom system, our teams adapt quickly. We work directly inside your tools to eliminate friction, speed up onboarding, and keep data flowing seamlessly.
High attrition is one of retail’s toughest challenges. Uassist.ME reduces churn with smarter recruitment, ongoing coaching, and cultural alignment, ensuring you get consistent service and reliable performance month after month.
From customer data to financial records, retail requires airtight safeguards. With secure servers, encrypted transfers, and compliance expertise, we protect your sensitive information and give you peace of mind.
No two retailers operate the same way. That’s why we don’t force a template solution. Instead, we take the time to understand your business model, seasonality, and goals, so we can design a support structure that fits.
The Team Behind the Numbers
From around-the-clock support to near-perfect uptime and industry-leading CSAT, we deliver results you can count on.
