Scalable sales support that closes more deals.
We take on outreach, scheduling, and follow-ups across every channel, freeing your sales team to focus on closing.
We Can Handle It
From scheduling to follow-up, we take on the sales tasks that eat up your team’s time, so they can focus on building relationships and closing deals.
Persistent Follow-Up
Stay top of mind without overwhelming prospects. We manage consistent, well-timed outreach that nurtures leads until they’re ready to buy.
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Strategic Outreach
We design follow-up workflows that balance persistence with respect for timing. Every message feels personal, professional, and aimed at guiding prospects forward.
Timely Reminders
Automated and human touchpoints are scheduled for the right moments in the buyer journey. Prospects stay engaged without feeling pressured or spammed.
Conversion-Focused Approach
Every contact is designed to build trust and momentum, helping prospects take the next step with confidence. Our process turns consistency into conversions.
Appointment Scheduling
Free your sales reps from calendar wrangling. We schedule and confirm meetings with qualified prospects so your team can walk into conversations ready to sell.
Prospect Targeting
We identify the right contacts and book meetings aligned with your sales goals. Each appointment is qualified to ensure your reps spend time where it counts.
Calendar Alignment
Our team works around busy schedules to find the best times and avoid conflicts. We coordinate across time zones and keep everyone on the same page.
Appointment Confirmation
No opportunities slip through the cracks. We send reminders, manage follow-ups, and ensure every meeting happens on time with the right people at the table.
Lead Qualification
Not every lead is worth the same attention. We qualify prospects, gather key details, and make sure your reps spend time where it counts.
Information Gathering
We collect details on prospect needs, budgets, and decision timelines before the first call. Your team starts every conversation informed and ready to close.
Warm Lead Transfer
Only qualified, ready-to-convert leads are passed to your reps. Every opportunity meets your criteria, so sales efforts stay focused and efficient.
Sales Funnel Alignment
We prioritize leads that match your target profile and stage. By filtering early, we help accelerate your pipeline and improve overall conversion rates.
Cross-Channel Support
Juggling phone, email, chat, and social inquiries can stretch sales teams thin. We unify and manage conversations across every channel.
Omnichannel Presence
We manage sales conversations across phone, email, chat, and social platforms. Prospects receive timely, personalized responses on the channels they prefer most.
Consistent Tone
Your message stays aligned and on-brand across every touchpoint. We ensure customers experience the same level of professionalism and clarity wherever they interact.
Scalable Coverage
We scale resources up or down to match inquiry volume. This flexibility ensures no channel is overextended and every prospect gets prompt attention.
Boosting Conversions
We help your reps close more deals with data-driven scripts, coaching, and insights.
Call Scripting
We craft effective, natural call scripts tailored to your audience and industry. Each script is tested and refined to increase confidence and conversion rates.
Performance Analysis
Our team reviews past call data to uncover winning phrases, timing, and patterns. These insights help refine your approach and boost your close rate over time.
Sales Training
We equip reps with proven sales techniques and real-time coaching to improve conversion performance. Continuous feedback keeps skills sharp and results strong.
Success Stories
See how leading brands optimize resources, scaled faster, and delivered better customer experiences with Uassist.ME.
Onboarding that Sets You Up for Success
Our structured, collaborative BPO onboarding process ensures a smooth transition, faster implementation, and long-term success.
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We start by diving into your workflows, goals, and challenges to get the full picture. Through discovery sessions and a tool compatibility audit, we define what success looks like for your team together.
Before scaling, we run prototypes to stress-test processes and fine-tune workflows. This ensures your solution is efficient, reliable, and aligned with your brand from the start.
We work side-by-side with your team to design scalable solutions that grow with you. During this stage, we map all workflows to ensure efficiency, service consistency, and long-term scalability.
With processes refined and design aligned, we move to full-scale rollout. Our structured approach ensures a smooth launch and faster time-to-value without disrupting operations.
Our work doesn’t stop at launch. With continuous optimization and flexible scaling, we help you grow sustainably while delivering consistent, brand-aligned customer experiences.
The Uassist.ME Edge
We handle the follow-up, scheduling, and admin work most BPOs don’t, so your sales team spends every minute selling.
Our follow-up workflows keep prospects engaged without overwhelming them, helping more qualified leads move through your funnel.
From scheduling to confirmations, we make sure your reps walk into every meeting with prospects who are ready to talk.
Whether it’s a quick call, a message online, or a follow-up email, we make every touchpoint feel seamless.
We handle administrative tasks such as data entry and record-keeping, allowing your sales team to focus on building relationships and closing deals.
The Team Behind the Numbers
From around-the-clock support to near-perfect uptime and industry-leading CSAT, we deliver results you can count on.
Your Sales Support Partners
From lead management to follow-ups, our bilingual agents help your team stay focused on closing and growing revenue.
FAQs
Everything you need to know before getting started.
Our staff is located in El Salvador, Central America. Our hours of operation are 9 am to 6 pm EST.
Data security is built into everything we do.
Each team member completes a full background check and signs a strict non-disclosure agreement.
Access to client information is limited to authorized staff within our secure network, protected by enterprise-grade security systems and monitoring.
Printed materials are destroyed before recycling, and we encourage clients to manage shared credentials through trusted tools like LastPass for added control.
No. Your monthly payments cover scanning, emailing, data input, unlimited calls throughout the U.S. and Canada, and all the infrastructure required to run your operation.
Our specialists are university-educated professionals with backgrounds in marketing, finance, business, public relations, design, programming, and more.
Yes. Our executives are fluent English speakers with clear, neutral accents and strong communication skills. Many have international client experience and are comfortable interacting across regions and industries.
You can explore our voice samples to hear them in action.
Yes. Our team works daily with U.S.-based clients and understands the expectations, pace, and communication style of American business culture.
Many of our executives have studied or lived in the U.S., bringing firsthand experience to every interaction.
