Partners who rely on our services:
Customized CCaaS that fits your unique business needs, powered by Amazon Connect.
End-to-end support from planning to optimization, reducing your time-to-value.
Leverage advanced AI for predictive insights, chatbots, call sentiment analysis, and more.
Voice, chat, SMS, and email integration for seamless customer interactions.
Call recording, sentiment analysis, evaluation forms.
Flexible connections with CRM, ERP, and other business-critical software.
Built for distributed teams with secure, cloud-based access.
Feature | Uassist.ME Expert Connect | Industry Alternatives |
---|---|---|
Implementation Support | Personalized, hands-on guidance from initial setup through optimization, saving time and ensuring a smooth transition. | DIY setups or limited onboarding, leaving businesses to navigate complexities on their own. |
AI-Powered Automation | Advanced AI capabilities, including proprietary sentiment analysis, intelligent chatbots, and predictive insights tailored to business needs. | Basic or standard AI features are often limited to pre-set functions without deep customization. |
Scalability | Fully adaptable solutions that grow with your business, with seamless integration for new technologies and evolving demands. | Fixed capabilities with limited flexibility, requiring costly upgrades or add-ons as needs evolve. |
Feature | Uassist.ME Expert Connect VS. --> | Industry Alternatives |
---|---|---|
Implementation Support | Personalized, hands-on guidance from initial setup through optimization, saving time and ensuring a smooth transition. | DIY setups or limited onboarding, leaving businesses to navigate complexities on their own. |
AI-Powered Automation | Advanced AI capabilities, including proprietary sentiment analysis, intelligent chatbots, and predictive insights tailored to business needs. | Basic or standard AI features, often limited to pre-set functions without deep customization. |
Scalability | Fully adaptable solutions that grow with your business, with seamless integration for new technologies and evolving demands. | Fixed capabilities with limited flexibility, requiring costly upgrades or add-ons as needs evolve. |
In annual savings with UAM
Executed the transition to Amazon Connect for enhanced quality assurance, call monitoring, and omnichannel support.