UassistME Blog | BPO Insights & Useful Resources

How to Build a Strong Customer Service Culture

August 9, 2022 BPO, Culture, Organizational Culture

If an employee is unhappy in the workplace, it is only natural for their performance to go downhill. This is the reason it is important to instill a strong customer service culture in the...

Benefits of Outsourcing Amidst the Great Resignation in the US

July 11, 2022 BPO, Outsourcing

Arguably, 2021 may have been a tough year not only for the healthcare sector but also for the business community. One of the effects of the COVID-19 pandemic was the lockdown that led to...

Top 5 Tips to Prepare Your Company for Outsourcing

July 7, 2022 BPO, Outsourcing

Latin American countries that comprise almost half of the Americas are diverse in terms of heritage, language, and culture. These are among the reasons why many companies are hoping to...

Clutch Crowns Uassist.ME as a Top BPO Company

February 25, 2021 BPO, Virtual Assistant Company

The benefits brought by BPO companies to business nowadays have caused the demand to exponentially grow. The fact that it improves a company’s efficiency and flexibility entices business...

Business Process Outsourcing Is Helping Companies Overcome Recession

July 27, 2020 BPO, Business Process Outsourcing

We are perhaps in one of the most disastrous economic downturns of all time. In such an unprecedented global crisis, it is not surprising to see companies cutting down costs severely. On...

What Is Business Process Outsourcing?

July 22, 2020 BPO, Outsourcing, Business Process Outsourcing

To put it simply, business process outsourcing is an exchange in which an organization hires another company to complete specific process tasks. These tasks are essential for the hiring...