BPO Insights & Useful Resources

Preparation is the key component for a business to survive when a recession looms ahead. Selective outsourcing is a fine measure for some financial...

A lawyer’s staff typically takes care of tasks including office maintenance, social media management, clerical work and customer service. Such a...

We are perhaps in one of the most disastrous economic downturns of all time. In such an unprecedented global crisis, it is not surprising to see...

To put it simply, business process outsourcing is an exchange in which an organization hires another company to complete specific process tasks....