BPO Insights & Useful Resources

The improvement of your services and product relies heavily upon gathering and analyzing the feedback from your customers. However, the process of...

At times, when it’s really not convenient for people to be all crammed in one place, we need to figure out how to make remote work be as (or more!)...

In light of the recent pandemic, most of us have had to become a part of the remote workforce enterprise. All across the globe, companies,...

Calendar management is not always about filling in appointments or keeping track of overlaps, as most of us presume. Calendar management is a lot...

Delegation requires skillfulness and when it comes to a virtual team, it can be a trifle challenging. As we see the trend of virtual workforce...

When we ponder upon strategies to improve our business relationship with customers, we tend to overlook the most obvious and important factor of all:...