UassistME Blog | BPO Insights & Useful Resources

Benefits of Outsourcing Amidst the Great Resignation in the US

July 11, 2022 BPO, Outsourcing

Arguably, 2021 may have been a tough year not only for the healthcare sector but also for the business community. One of the effects of the COVID-19 pandemic was the lockdown that led to...

Top 5 Tips to Prepare Your Company for Outsourcing

July 7, 2022 BPO, Outsourcing

Latin American countries that comprise almost half of the Americas are diverse in terms of heritage, language, and culture. These are among the reasons why many companies are hoping to...

Top 5 Benefits of Outsourcing Customer Service

June 22, 2022 Outsourcing, Customer Service

Customer service is one direct means by which a company can reach out directly to its customers. It is their way of interacting with them, informing them about the quality products and...

The Importance of a Team Leader

September 17, 2021 Outsourcing, Team Leader

Competent leadership is a highly sought-after trait among employees in any field, especially in fast-paced and highly competitive industries like the BPO industry. In fact, with such...

Top Skills to Look for When Hiring Customer Service Assistance

September 8, 2021 Outsourcing, Customer Service

Customer service is a crucial job for any company that wants to ensure customer satisfaction. However, it is not the easiest job and the customer service representative can be under a lot...

Top 6 Benefits of Outsourcing Services Nearshore

July 23, 2021 Outsourcing, Customer Service

The rise of digital communication opened plenty of opportunities for employees and employers to increase their pool of choices. In fact, many business owners in the US often look into...