UassistME Blog | BPO Insights & Useful Resources

Top 5 Benefits of Outsourcing Customer Service

June 22, 2022 Outsourcing, Customer Service

Customer service is one direct means by which a company can reach out directly to its customers. It is their way of interacting with them, informing them about the quality products and...

The Importance of a Team Leader

September 17, 2021 Outsourcing, Team Leader

Competent leadership is a highly sought-after trait among employees in any field, especially in fast-paced and highly competitive industries like the BPO industry. In fact, with such...

Top Skills to Look for When Hiring Customer Service Assistance

September 8, 2021 Outsourcing, Customer Service

Customer service is a crucial job for any company that wants to ensure customer satisfaction. However, it is not the easiest job and the customer service representative can be under a lot...

Top 6 Benefits of Outsourcing Services Nearshore

July 23, 2021 Outsourcing, Customer Service

The rise of digital communication opened plenty of opportunities for employees and employers to increase their pool of choices. In fact, many business owners in the US often look into...

Effective Ways to Manage Your Remote Customer Service Team

July 9, 2021 Outsourcing, Customer Service

Undoubtedly, you can save more money and increase productivity when hiring a remote customer service team. However, this setup is also rife with many difficulties.

Outsourcing Business Operations to El Salvador

June 8, 2021 El Salvador, Outsourcing

If you’re frustrated that your company is not meeting the high customer service demand, exorbitant sales and support or looking for administrative help, then outsourcing to El Salvador is...